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- Q. Why doesn’t it work?
A. Contact Technical Support. techsupport@CHECK-IT-ELECTRONICS.com.
- Q. Local Distributors? Who is my Representative?
A. Contact Technical Support. techsupport@CHECK-IT-ELECTRONICS.com.
- Q. I have questions about my Check-It product, who can I consult?
A. Contact Technical Support. techsupport@CHECK-IT-ELECTRONICS.com.
- Q. Can I order direct from Check-It?
A. Yes. Order via e-mail: sales@CHECK-IT-ELECTRONICS.com, website: www.CHECK-IT-ELECTRONICS.com, telephone: (908)354-8236 or fax: (908)354-9564
- Q. Do you accept credit cards?
A. Yes. We accept Mastercard, Visa, and American Express.
- Q. What is my discount/cost for resale?
A. Contact Sales Dept. for Golden Rod Sheets at sales@CHECK-IT-ELECTRONICS.com
- Q. Where would I find prices and availability on Check-It products?
A. For prices and availability on a specific product contact custservice@CHECK-IT-ELECTRONICS.com.
- Q. How do I extend the probe on the Check-it 0603?
A. Go to the Product page, go to Check-It 0603, click on Installation Instruction hightligted in blue. Or contact Technical Support at techsupport@CHECK-IT-ELECTRONICS.com.
- Q. Does Check-It do repairs? What is your turn around time?
A. Yes, contact us for details. E-mail: service@CHECK-IT-ELECTRONICS.com. telephone:(908)354-8236 or fax:(908)354-9564. Send instrument in for repair to CHECK-IT Electronics, 560 Trumbull Street, Elizabeth, NJ 07206. Attn:Repair Dept. Please include a written note with your company name, contact name, address, phone/fax number and state your problem. Turn around time is 1 to 3 days.
- Q. Will Check-It do certification?
A. Yes, Click on Certification Procedure button to left. Or contact us for details. e-mail: custservice@CHECK-IT-ELECTRONICS.com. telephone:(908)354-8236 or fax: (908)354-9564
- Q. How do I check for accuracy of my unit?
A. Thermocouple simulator or ice bath & boiling water.
- Q. Can I have a calibration procedure?
A. Yes, e-mail: custservice@CHECK-IT-ELECTRONICS.com, telephone:(908)354-8236 or fax: (908)354-9564
- Q. Can my order be shipped the same day that I order?
A. Yes, if your item is in stock and the order is placed by 2:30pmEST.
- Q. I just bought your product - it’s not what I need.
A. We can exchange-ship to you same day and bill you. You will need to return the product you do not need and we will credit you and send you an invoice when we receive the returned product.
- Q. Can I get information sent to me?
A. Yes, contact our Customer Service Dept. e-mail: custservice@CHECK-IT-ELECTRONICS.com, telephone:(908)354-8236 or fax:(908)354-9564. Or you can request information from this website, under Contact Us.
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